Medical Escort

Medical Escort

Hospital or Clinic Accompaniment / Outpatient Escort

CARE U medical escorts not only accompany patients or seniors to and from hospitals, clinics, medical centers, and homes, but also assist with running errands or engaging in recreational activities during outings. Additionally, they can provide both one-time and regular service arrangements based on your needs.

About Us

CARE U is comprised of a highly qualified and experienced team of nursing professionals, enabling us to provide quality and attentive nursing services to our clients through the platform of CARE U. From the selection of the nursing team to the design of service plans, as well as customer relationship follow-ups, we adhere to the principles of “Preferred Customer” and “Heart to Heart” in our approach.
Healthcare Personnel Providing Services
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Year-round Full-time Customer Support
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Service Targets

Elderly individuals

Pregnant women

Rehabilitation patients

Persons with disabilities

Chronic patients

Individuals with mobility impairments

Service Scope

Accompanying for medical appointments

  • Assistance with walking
  • Wheelchair pushing
  • Assistance with boarding and alighting from transportation
  • Transportation arrangement
  • Monitoring physical condition
  • Communication with medical personnel
  • Reporting follow-up conditions to family members

Accompanying for handling personal affairs

  • Going to the bank
  • Shopping
  • Yum cha
  • Taking a stroll in the park
  • Engaging in leisure outings

Value-added services

CARE U understands the transportation needs of individuals with mobility limitations. We provide high-quality, point-to-point accessible transportation services for you and your caregivers, ensuring that wheelchair users and individuals with injuries or disabilities have equal access to transportation freedom.

Wheelchair-accessible vehicles

  • 4 passenger seats and 1 wheelchair seat
  • 2 passenger seats and 2 wheelchair seats​
  • Equipped with ramps, wheelchair restraints, and passenger restraint systems
  • Providing more personalized and private accessible transportation services for wheelchair users

Premium vehicles

  • 4 to 6 passenger seats​
  • If required, drivers possess skills to assist any passengers with mobility impairments
  • Providing comfortable and spacious transportation services for all users

Wheelchair-accessible minibus

  • 16 passenger seats
  • 12 passenger seats and 4 wheelchair seats
  • 13 passenger seats and 3 wheelchair seats​
  • Equipped with automatic wheelchair lift, mid-door automatic step, wheelchair securement locks, universal 3-point passenger safety belts, handrails, and call bell, lift operation indicator light
  • Convenient and efficient wheelchair user group travel

Tourist bus

  • 16 to 65 passenger seats
  • Providing large-group shuttle services for passengers
  • Suitable for groups, travel, families, and special events

Private ambulance

  • 1 patient and 1 accompanying person
  • Inter-hospital transfer service
  • Ambulance service at border crossings
  • Palliative care escort service
  • Critical care ambulance
  • Non-emergency medical transport

Request for detailed pricing and service information

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Service Process

Inquiry for Service

Fill out and submit the inquiry form online, or WhatsApp your inquiry to CARE U.

Customer Service Contact

Within 24 hours of receiving your inquiry, a customer service from CARE U will contact you to better understand your needs in detail. They will provide you with the most appropriate service options based on your situation and requirements.

Fill out Service Reservation Form

After you confirm the service details, customer service of CARE U will send you service reservation information for your confirmation. CARE U does not collect any deposits.

Matching with Dedicated Service Personnel

CARE U will match you with suitable service personnel. Once you confirm the service and fees, we will reserve dedicated service personnel to serve you.

Completion of Service and Payment

Upon successful matching and completion of the service, CARE U will issue bills for payment on the 15th and 30th or 31st of each month.

Frequently Asked Questions

Escort is not just for accompanying patients to hospitals. Each escort at CARE U has received relevant professional training and possesses comprehensive professional knowledge. Escort act as caregivers for clients outside the home. In cases where unexpected situations arise during travel and there are no medical assistance devices available, escort rely on their own professional knowledge to make immediate judgments, assess the needs of patients or the elderly, and take appropriate action promptly. Due to the need to address multiple aspects of caregiving, escort with professional qualifications are even more essential.

Furthermore, even with a foreign domestic helper at home, there may be limitations in verbal communication, and they may not accurately convey instructions from doctors, therapists, and pharmacists. Therefore, professional escort are needed to assist in such cases.
We recommend contacting CARE U as early as possible and providing information about the patient or elderly personal’s medical condition, physical condition, support needs, and preferences. This will help us arrange the most suitable accompanying attendant for you.
CARE U requires each medical escorts to have undergone relevant training and hold certificates when reviewing their qualifications. You can also request to review the escort’s qualifications and certificates to ensure your peace of mind when using our services.
Yes, you can. Just contact CARE U in advance, and we will match you with the most suitable candidate for your case.

Any other questions?

Our nursing specialists will patiently listen to your needs and provide you with the most suitable service options for you to choose from!