Not sure which service is best for you?
With just a few simple steps, we can help you choose the most suitable service.
Which service is suitable for me?
Tell us your needs, and we’ll pick the service that best suits you!
Fill out the form now, and our care specialist will contact you within 24 hours to accurately understand your needs and provide you with the most appropriate care plan!
Fill out the form now, and our care specialist will contact you within 24 hours to accurately understand your needs and provide you with the most appropriate care plan!
Service Process
Inquiry for Service
Fill out and submit the inquiry form online, or WhatsApp your inquiry to CARE U.
Customer Service Contact
Within 24 hours of receiving your inquiry, a customer service from CARE U will contact you to better understand your needs in detail. They will provide you with the most appropriate service options based on your situation and requirements.
Fill out Service Reservation Form
After you confirm the service details, customer service of CARE U will send you service reservation information for your confirmation. CARE U does not collect any deposits.
Matching with Dedicated Service Personnel
CARE U will match you with suitable service personnel. Once you confirm the service and fees, we will reserve dedicated service personnel to serve you.
Completion of Service and Payment
Upon successful matching and completion of the service, CARE U will issue bills for payment on the 15th and 30th or 31st of each month.
We promise to provide you with
24/7 support hotline
We are available year-round, 365 days of service for you. We respond promptly to your needs and provide various nursing solutions and recommendations.
Immediate follow-up and matching with suitable healthcare personnel
For each of your inquiries, we will immediately seek the best solution and match you with the healthcare personnel that best suits your needs.
Professional Liability Insurance and Personal Accident Insurance
We have purchased professional liability insurance and personal accident insurance for each professional healthcare personnel member to provide peace of mind and reassurance in case of any unforeseen circumstances when using our services.
Qualified Healthcare Personnel
Each of our healthcare personnel undergoes one-on-one interviews to understand their expertise, qualifications, and personality traits, ensuring that they can provide you with the most appropriate service.
Customer Rating and Blacklist Mechanism
Because we value all of your thoughts and feelings, we rigorously review your feedback and opinions, striving to improve every aspect and achieve perfection, continuously enhancing the quality of our services.
Transparent Pricing with No Hidden Fees
Before the service begins, all service prices will be clearly communicated to you. You are free to choose the services you want, and all fees are only collected after the service is completed.
Customer Testimonials
A family member was admitted to a private hospital, and the doctor recommended hiring a private nurse to monitor the situation. So, we contacted registered nurse of CARE U to assist in caring for the patient in the hospital. We are grateful to the nurse for her attentive observation of the patient's vital signs. She noticed abnormalities promptly and informed the doctor for appropriate treatment. After treatment, the vital signs quickly returned to normal. We appreciate the nurse's professional care.
By YoYo
By YoYo
"Quick, great, and perfect! I'll definitely come back next time if needed! CARE U arranged the service exactly as I requested, and the nurse has years of experience, very professional. It made me feel extremely reassured!"
By Ting
By Ting
"Saw a friend using CARE U for medical escort on Facebook, so I decided to give it a try. Gotta says, the matching process was super quick, and the girl who accompanied my mom to the doctor's visit was very detailed in briefing us afterward. Now we feel really reassured."
By Ken
By Ken